Underpromise overdeliver
This is tough but perhaps one of the most stand out lessons I learned from Operations Management. Seth says it brilliantly here.
This is tough but perhaps one of the most stand out lessons I learned from Operations Management. Seth says it brilliantly here.
It’s a scary thing to open yourself up. Most people live most of their lives closed – too scared about what may happen if they open up – even a little. I can be quite candid. It makes some people uncomfortable – even some of my closest friends and family. But let me please be…
It’s perhaps one of the most underutilised principles of life. And many suffer for it. So this morning one of my deo cans ran out – I was surprised by how quickly I trashed it. Often I’m the person who’ll hang onto empty deo and perfume bottles – or turn lotion tubes upside down in…
So my insurance company sends me an email the other day saying my car insurance is going up – and I’m like: huh? Why? So I’ve heard that insurance companies say that even though the cost of your car decreases in value every year (every moment you have it actually) the cost of replacing it…
That’s what I feel most businesses say to me when I spend money with them. The service levels in South Africa are atrocious. I can’t take it anymore! So I’m demanding better service. I’m the annoying customer who promptly asks to see the manager and reports disgusting behaviour. I’m that crazy woman who stands in…
There are so many reasons why you shouldn’t do that (wonderful) thing that has been niggling at the back of your mind and bubbling under your skin for a while. The only way to start something is to start. Here are two blog posts I think speak to this issue way better than I can….
Nothing has revolutionised the world like the free flow of information. It was haunting for me to see Wikipedia (and other major sites) go black this week in protest of bills, which in essence would kill the way information on the net is shared. Many websites would simply have to shut down because they could…
I’m reading perhaps the greatest book ever written on creating financial wealth. Some of you may have read Rich Dad Poor Dad – yeah I’m kinda late on this one. I wish someone had put it in my crib the moment I was born. So I’m putting it in my son’s. In a lot of…
If you read nothing else this year I really hope you’ll read Linchpin. My favourite part of the book is Seth’s exposure of The Resistance. It’s the part in all of us that suppresses our greatness and keeps us down. Linchpin gave me some powerful insight which has helped me overcome some crippling barriers to…
This was such an incredible book. It revived something very important in me that I’d forgotten – I am that important. And I deserve to work happy. I deserve to work with purpose. If every company functioned this way – well the world would just be awesome!